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2.4 Based on 63 reviews
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SLEEP IN THE GUTTER RATHER THAN LA QUINTA This is to document my recent stay at a La Quinta Hotel on Frontage Street by the airport in Orlando Florida. Please sleep in the gutter rather than stay at La Quinta I had a reservation for a disability accessible room and checked in at 7:30 PM, and was directed to room 113. Walked the 150 Feet to the room. I lost my leg serving my country and wear a prosthetic leg. Got to room 113 and nearly fell... Read more

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Worse than any place in USA where foreigners hang out to kidnap like Muslims hang out in German Youth Hostels awaiting their next victims. Worse than a 3rd world nation: especially the costs..then they DARE EXTORT PARKING FEES..and have someone else drive your vehicle to park it so if they wreck it...have even more fun. Then you do not have access to your own vehicle to store purchases or obtain what you do not want to drag all over their maze... Read more

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When I booked (late October) the 25105 Country Club Blvd.N. Olmsted I met April. She is a hidden jewel in your employ. She should be training all customer service trainees. It was a busy time and while on the phone with me, she excused herself and handled at least 3-4 customers at the desk. She checked with me and never let me hear what she needed to do for others. My call was about 8-10 minutes and she explained all my questions, was pleasant... Read more

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We stayed here on November 9,2016. We were in town for the Iowa Volleyball State Tournament. The beds were very comfortable, room was clean and the employees very helpful. We left our small soft cooler. I called the next day to see if they found it when cleaning the room. Your front desk person was so concerned for us. She called me back to let me know they found the bag and would hold it for us. I said I'd see if anyone was still in town to... Read more

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Will never stay here again my company paid good money for a week for me to stay here while I'm doing schooling for offshore I put 10 dollar bill on the dresser that night woke up to go to school at 7 am came back to my room on my lunch break at 12 and the cleaning lady was in my room cleaning with the door open I walked in grabbed my jacket off my bed the 10 bucks was still there went and sat by the pool for about 20 minutes to give her time to... Read more

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To La Quinta Management: On Friday November 4, 2016, In town for a Conference, I checked into your Hotel in Elmsford PA on Saw Mill River Road, along with my associate Lori Coblentz. I had asked the young W/M, at the front desk (he had checked us in. A young W/F was also standing there) several questions about going into NY city and restaurants in the area. We then went to our room (316) and settled in. We headed back out through the Lobby... Read more

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Came to San Antonio for the convention one weekend. Check-in was trouble-free, although I found that having to pay an additional fee to park was a surprise. The room was clean, but one bar of soap and a tiny bottle of shampoo plus conditioner is not enough for one person, let alone three. What really ticked me off about the stay was what happened after check-out. While I understand that leaving something in the hotel room without... Read more

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On October 21, 2016, I drove 11 hours to get to La Quinta Inn in Hammond, LA. I reserved my room a month ago and called the hotel the day before I left to make I had my room. When I arrived, the man at the front desk named Tim told me he gave the room to someone else and said it was due to football games in the area. ARE YOU KIDDING ME!!!!! I was pissed. How can you give my room to someone else. Then Tim said he has only 1 bedroom available with... Read more

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I stay at LQ on International Speedway Blvd in Daytona 5 or 6 times a year. I had made reservations months ago to stay during the fall bike week event in Daytona last week(October 13th - October 16th) i received a call around 10 pm on October 7 from Florida i had missed the call & had no voicemail so i hit the return call approximately 1 minute 37 seconds later and got the national reservations line. The woman that answer the phone could not... Read more

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We stayed at a Laquinta Inn on Loudon Rd in Latham, NY on October 18th, 2016. The first room they gave us was occupied..very embarrassing. The second room had a dirty wet bath towel hanging up. The waste basket had not been emptied. There was only one cup. The television did not work at all and when we called the Front Desk they asked us if the cable box was plugged in. He said someone would be up to help us..that was at least an hour ago.... Read more

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