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2.3 Based on 58 reviews
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    • Co-workers 2
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    • Upgrading in process 1
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    • This was rediclous unexpectable 5
    • Customer service 5
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La Quinta has a program for earning Returns points for each nights stay at a La Quinta hotel. We just received in the mail, a flyer for Double Points for every stay. Sounds like a great deal. The Returns program has been offered for a number of years and we have made conscious decisions to stay at La Quintas in order to earn points for free nights' stay on future trips. We have accumulated a large number of La Quinta Returns points. On two... Read more

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Bed bugs, roaches, horrible customer service, the staff is rude and nasty and housekeeping doesnt clean at all.

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Spent a week at the hotel and customer service couldn't give a *** about you as paying guest. Got back to the room temperature was changed to an outrageous temperature and the room was freaking unpleasant and uninhabitable. Called the front desk and complained, they apologized and promised to talk to housekeeping and it wouldn't happen again. Second day here I come, same thing! Go down and to complain. The front desk girl says sorry I will... Read more

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I stayed at this hotel in Chattanooga Tennessee on shallowford road... I have two problems.1st problem is the front desk lady Stacy was standing outside with another gentleman that work in laundry room and they was smoking marijuana... Both had on uniforms... The 2nd thing is that I seen the same two go in housekeeping room up stairs, so I followed them and stood on the end of the walk way they had sex in that little room... This was all around... Read more

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La Quinta Inn Sanitary Conditions Review from Meadows Place, Texas
1 of 7

The GM name Amber Smith someone needs to help her no experience at taking care of guests she may know how to do the paperwork in the office but when it comes to her employees and the guests she has no experience and do not care at all with this has came out her mouth personally on top of that she also been taking TVs to Best Buy stealing is what I think it is instead of getting those TVs fixed under warranty she will take them to Best Buy also... Read more

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Booked online a room in Columbia Missouri. Arrived and expected usual high standards that La Quinta normally meets. Wrong! The hotel smells old. Mildew and strong detergent and disinfect. But since we arrived 10 minutes after 6:00pm we are unable to change or cancell room without being charged. By 10 minutes. I tried front desk and the international reservation number. Both denied. Funny that you are over a barrel. As poor as this place is, it... Read more

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While the rooms were nice and clean I was disappointed. The management of this hotel is very inadequate. My room was not serviced on one day, we were left without clean towels and our toilet tissue ran out. The breakfast bar ran out of yogurt and eggs with still one hour left. I feel this was because the guests had to compete with the staff for the food because they were there helping themselves while we were trying to get our food. A the... Read more

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The Arkansas inn is newer and very nice, the Texas side looks like the maintenance man retired 10 years ago. Woodwork had the paint scuffed off in many places. Door to my room was filthy. Outlet was so loose, my phone charger would not stay in. TV did not work, the desk lady was able to fix it... Loose outlet. When my brother in law and I came back for night number two, neither of our door keys worked. We were surprised to find our beds... Read more

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La Quinta Inn in Layton Utah have incompetent desk staff. Rude employees and no one to tell.

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I called to make a reservation was hung up on verbally abused. When I called the complaint department they told me to the manager in the morning. NEVER AGAIN LA QUINTA INN!!! Ghetto service will get u ghetto patrons! I hope the Layton staff goes to ***!

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