La Quinta Inn
Reviews and Complaints
Never received my deposits
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Verified ReviewerI didn’t like to stay at the hotel
Preferred solution: Full refund
The guest laundry does not work was told it would also they don’t clean your rooms , and charge 5 dollars a day for parking
User's recommendation: Keep you property up inform people you don’t clean your rooms
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Verified ReviewerComplain about not cleaning the room
Preferred solution: Price reduction
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Verified ReviewerLeft keys at hotel
Preferred solution: My keys back
User's recommendation: Great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscrimination
Preferred solution: Full refund
Hotel under complete construction noise and nasty
- You can keep your pets here for a price
- You can keep your pets here for a price
Preferred solution: Price reduction
User's recommendation: Don’t stay here
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Verified Reviewer | Parsons, KansasNeglence is the word of the day. I know that a in keeper is suppose to keep me and my stuff safe from anything by law. The inn keeper gave the robber a key. Gave him a crs to my room . What if I was
Complaint put me in another room suppose to be new updated paint peeling from.ceiling door entry door doesn't close by itself shower doors don't stay shut with out towel holding them shut
User's recommendation: Ur on vacation don't settle for half *** work. Front desk extremely nice just maintaining of property needs improvement p
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Verified Reviewer | Dallas, TexasTreatment by both front desk and corporate office. Deliberately given room without internet. Hung up on refused to give another room or refund
User's recommendation: Miserable ordeal
Stay there oct 22 for three days and the place was a disaster!
Preferred solution: Full refund
User's recommendation: No way, no how!
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Verified Reviewer | Little Rock, ArkansasComplaint against a employee
I HAD THIS FRONT DESK CLERK TO COME TO MY ROOM AT 12:30 IN THE MORNING AND NOT ONLY THAT BUT SHE CAME TO MY ROOM WITH I GUESS ONE OF THERE SO CALLED SECURITY GUARDS. THEN GOING TO STATE TO ME THAT SHE HAD 5 COMPLAINTS ABOUT MY MUSIC BEING TOO LOUD WHEN I KNOW FOR A FACT THAT MY MUSIC WASNT LOUD AS SHE WAS STATING I EVEN LEFT MY MUSIC ON THE SAME VOLUME AS IT WAS PRIOR TO HER COMING TO MY DOOR WHICH WASNT LOUD.
I AM GUESSING SINCE THIS HOTEL IS OLD AND THE WALLS HERE ARE THIN PLUS THE HOTEL SEEM TO BE VERY VACANT THATS HOW QUIET MY FLOOR IS. SO IN MOST CASES YOU WILL HEAR A TV ON AT THIS POINT ANYWHERE ON THE FLOOR UNLESS YOUR JUST GOING TO HAVE THE TV OR RADIO ALL THE WAY DOWN TO THE LOWEST VOLUME. WHICH I WILL NOT HEAR WHATEVER IT IS THAT I AM LISTENING TO. THE EMPLOYEE THAT CAME TO MY ROOM DID NOT WANT TO HEAR ANYTHING I HAD TO SAY SHE WAS VERY NASTY WITH HER ATTITUDE NOT GREAT AT BEING A GOOD PERSON FOR A POSITION DEALING WITH THE CUSTOMERS.
THEN I ALSO CALLED HER ONCE SHE LEFT MY ROOM SO THAT I CAN TRY TALKING TO HER ON A BETTER TIME AND SHE STILL WAS NOT ALLOWING ME TO SPEAK AMD I CALLED HER TO SPEAK ON MY END GET MY POINT ACROSS AND ALL THAT SHE WAS STATING WAS THAT SHE WAS GOING TO PUT ME OUT IF ANYONE COMPLAIN ABOUT MY MUSIC AGAIN. WHICH I AM TRANS WOMAN OF COLOR SO JUST ABOUT ANYONE CAN BE HOMOPHOBIC OR RASIST AND WANT TO JUST COMPLAIN TO MAKE ANYTHING HAPPEN AT THIS POINT!!!
- Reasonable price
- Bad customer service from this lady on the 3rd shift
Preferred solution: Apology
User's recommendation: IF YOUR TRANS OR A GAY MALE AND YOU PLAN TO BE AT THIS HOTEL AN EXTENDED AMOUNT OF TIME I WOULD NOT RECOMMEND ITS NOT TRANS AND GAY FRIENDLY
The staff is too nosey and rude. And are very inappropriate.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Peoria, ArizonaWant our money back
Preferred solution: A comp on a room it was my anniversary
Cost of cab versus LaQuinta shuttle $ 37.50
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If the music wasn't too loud, no one would have known you were playing music and no one would have come to your door. The next time you stay in a motel, how about having some respect for other patrons and don't play your music too loud (or at all at 12:30am). I would have put you out.