La Quinta Inn - Mattress Dangerous !

74 of 130 La Quinta Inn reviews

We asked for a suite with a king size bed in Overland Park, Kansas.No suites were available we were told that there was only ONE king size bed room left.No cart was available to take our luggage to room.

We were told that people hide them in their rooms overnight ! So we made several trips. This is worst mattress I ever saw ! Look at the "drop off" on the side of the mattress.

I would have rolled out of the bed !I couldn't believe LaQuinta would actually allow that in one of their rooms !

This review is a subjective opinion of a user.
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Staff
Quality of Food
Facilities and Services
Exchange, Refund and Cancellation Policy

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$104
Product or service
Hotel Accommodation
Review category
Hotels and Resorts
review #654566

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Anonymous

Sep 15, 2015 #1033966

You have some valid concerns here BUT you cannot blame the hotel for other guests keeping the luggage carts in their room. It is simply impossible to call every room and ask the guests if they have it. We honestly are way too busy to do that.

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