12909 I H 37, Mathis, TX 78368, USA
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We left our room at 9:30. Housekeeping began knocking on doors at 8:30, for housekeeping? We asked for towels, done. So at 12:00 noon return. All clean staff and manager are gone for the day. Only one person at front desk. She could not leave desk. Yes I was upset, said, someone should clean our room? We paid full value for room. She called her manager, who never called me back? To have only one person on staff to tend to the whole hotel. That is bad management! You are a service industry! Holidays or not!

Don’t stay at Mathis La Quinta! Mold in bathroom and all around!

It’s overall expensive for what you get!

Bad taste!

Mario

Company wrote 0 private or public responses to the review from Nov 28.
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