La Quinta Inn Reviews

I dont know what or who has ruined your hotel line but this we will not be using this brand of hotel and am seriously considering all Wyndham properties completely. We booked à la Quinta hotel, my preferred hotel line and have had may good experiences BUT over the last several stays in various states, Oklahoma, Kansas, Texas and Colorado, all of the La Quintas are becoming a step below a motel 6 or super 8.

Normally I ask for another room if the a/c doesnt work or if door are so bad they dont stay locked but I have never smelled a worse hotel then the 14430 south padre island drive. We arrived on 5pm in Friday July 17 at 5pm. Our room was musty and had visible mold but the overpowering mold smell was the deal breaker. We immediately let the desk know and asked if we could switch rooms, letting her know the room smelled like mold.

She apologized and gave us a first floor room stating it was an issue with the second floor. The first floor room was no better than the second floor room. Both rooms were visibly dirty had mold and you could the overpowering smell of mold was just too much. Knowing that we were in a bad position we took our keys up to the front and got on the phone trying to reverse and stop the charges for the hotel and we were told that because we booked with a third-party that we would have to call the third-party.

What I didnt know is we would spend the next two days trying to figure out who is gonna give us our money back for our three day stay and only to go in circles between Auroraor booking.com and whatever other Third World country outsourced provider you guys have ruined this company with. We had to spend most of our vacation money to get a last-minute hotel and pay in cash because we had no other way to do so at the moment and almost didnt get a place to stay after driving 12 hours. This is so unacceptable on so many levels. Its not even believable.Here is my booking.com reservation #186362****33933**** pin # 358431.

We have contacted the La Quinta and the La Quinta told us it was a booking.com problem. We have contactedbooking.com and theyve said it is a La Quinta problem and La Quintas responsible for all refunds. They are not. Reservation is under the name Rose Dilbeck.

918-605-****.

We are requesting for whoever is gonna pay for this giant disaster $725.79. This is all we ask and we believe not only is it fair but it is completely unbelievable that this particular La Quinta is even in service regardless of renovations.

We have a two-night reservation. Last night and tonight.

Last night and tonight, we were dealing with a mess of kids in the room above us bumping and thumping and pounding. It went on till 11 o'clock last night and again tonight it’s happening, and yet the front desk said, “Well, they’re guests too.” OK, well, what about the money I spent to have a nice restful evening and sleep before I have a 1000-mile journey tomorrow? Why is my time and my rest not as important as a bunch of kids upstairs, whose parents are letting them run wild nearly through the hotel, pounding and bumping above our heads? And why is it OK with your front desk that this is going on?

On top of that, last night, we had two trucks outside our bedroom window, revving engines and music so loud that it was ridiculous.

It woke me up, and we had to call the front desk. I will not be staying in La Quinta anywhere ever again.

I booked a room for Friday, June 12th-13th. I'm in a wheelchair; I asked for a handicapped accessible room.

I didn't get one. I had to go to the third floor, and my husband unpacked the whole car just to find out the TV was not working. They ended up sending maintenance to try to come fix it. He offered to move us to another room.

After we moved all of our belongings, including myself in my wheelchair, we got to the second room, and I showered, turned the TV on, and came to find out it was broken. The room was not vacuumed or mopped; the shower had hair in the tub, smelled like cigarettes, and even the bedding. We ended up calling the office and told them about the situation and just ended up leaving. We drove all the way back home to ***, ***, and didn't get home until 2:30 in the morning after my husband had to lug our luggage back down the stairs once again.

I am very unhappy with the stay. I've stayed here multiple times and never had a problem before. Then I looked at my bank statements, and I see that I was charged $250. I called the motel and was told I was charged for the broken TV.

The TV is the reason why we left! I would appreciate it if I get a refund on the TV as we didn't break it!

My Family Arrived At The Laqinta Hotel Around 3:45 Pm To Check In, Not Ten Minutes. AfterWe Got There , AN Employee Said That Quote, UnQuote, I Hate *** And Took Off Running, Well I Heard.

It , And My Husband Heard it, As While We We Were At the Front Desk, They Had to keep changing Our Room, Because my husband is Disabled, And Couldnt acomdate us , With the room that he needed. While staying there, I spoke to another guest That was staying there, And the same thing happened to her and her family, we should get a refund or free stay at one of your better Hotels For free, Or it will get spreaded around that you have the worst Hotels in the state of Texas, We Stayed at the One in Richland hills Texas