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Discrimination manager Deja in La quinta in Burleson, East Alsbury Boulevard, Burleson, TX, did not return me my deposit was yelling at me and thretening to call the cops i have proof i didn t smoke in the room employee David is even vouging for me for being respectful...
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1.0
#1398723
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It seems to me, that as a company, that you people don't give a damm what the public has to say about your policies, your hotels, or your people. You just keep doin' what suits you and Sarcastic your ilk want. It seems to only be about PROFIT. There will always be...
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#1397723
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La Quinta Inn - International drive Daytona Beach, FL

La Quinta Inn - International drive Daytona Beach, FL
La Quinta Inn - International drive Daytona Beach, FL
The pool has bugs and cracks and dirty
#1397709
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Your hotel in Jupiter, Florida has a policy of a $50.00 "Security Deposit". This stay was a "Rewards" stay, so we should have had no charges. When we got home and checked the spending on our card, we were charged the $50.00 "DEPOSIT". When checking out we were told we...
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#1397648
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I have been calling the front desk for 20min after continuously being put on hold from the phone in my room. I waited over 12min and got frustrated so I hung up called again and it just rang and rang for over 5 min. I then decided to call with my cell phone- both...
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2.8
#1388337
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La Quinta Inn - Horrible customer service

I canceled a reservation and Iwas not supposed to be charged for the room. They told me I was fine and they wouldn’t take any money because I canceled . Two weeks later they charged me 3 times for a room I never stayed in which overdrafted my bank account and told me I had to wait two weeks to get my money back even though they made the mistake.
1.0
Details
Billing Practices
Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1383567
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La Quinta Inn - Fraud

They took money off my account when I did not stay there and then told me I’d get my money back in 14 days!! They overdrafted my account
#1382897
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On the second night of my reservation I arrived back at the hotel to find they had given my room to someone else. Anything I had left behind was up for grabs. I then needed to find a replacement hotel for the remaining two nights of my reservation at midnight. Since I...
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1.0
I didn't like
  • Evicted me mid-stay
#1373394
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We were told there was no hot water AFTER WE got into our room. I ask the girl at the front desk what was being done about this issue her response was the manager was aware of the issue and maintainer would be in free 9:00 AM. I ask if I could speak to the manager her...
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3.2
#1369468
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Contact La Quinta Inn

Mailing Address:
LQ Management LLC
909 Hidden Ridge, Suite 600
Irving, Texas 75038
United States
Phone:
(800) 642-4241
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La Quinta Inn Products and Services

Stayed at this hotel Port Orange-Daytona 1791 Dunlawton Ave. Port Orange Fl. ck in 9/8/18 cked out 9/9/18 it appeared to be in the middle of redoing this location as you could smell the paint etc. They sent us to a room where we went with all our luggage only to find...
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Anonymous
Dave R

Lucky them that they were just checking in. I had the same experience except that on the second night of my reservation I arrived back at the hotel to find they had given my r...

1.8
#1367441
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