I made a reservation through a trust account, securing a room for approximately 14 days. I left after 3 days with a headache and upset stomach, possibly caused by a total of 19 full strength wifi signals in my room, all belonging to the hotel's three channels.
This also interfered with my wifi modem.
Though I left the room in near perfect condition, and I have pictures to prove this, the operational manager charged me for the remainder of the stay, refusing to refund my money.
I will add that only one of the sockets in each electrical outlet was functional.
More Review Details
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Hotel Atmosphere
- Review category
- Hotels and Resorts
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